Customized Sample?
OK ! Customized samples are warmly welcomed and lead time varies depending on the specific requirement but usually in 5-6 working days;
Special Packaging Request?
OK ! We accept customers’ artwork for the packaging or we can design according to the content or idea provided by customers including box, instructions, poster, warranty cards,tags etc.
Small Order Qty ?
OK ! any small order quantity will be respected and valued by our teams without neglect.
Mix Order ?
OK ! We accept max 20 different items mix in a container or bulk orders.
Last-Minute Changes?
OK! Changes can be made within 5 days after placing orders allow customers more possibility to meet changeable market demands.
Combine Shipment?
OK ! We accept combine shipment with customers’ suppliers for cost-efficient purpose.
DDU and DDP shipping?
OK ! We work years with experienced forwarders here in China to make DDU and DDP shipment to customer’s warehouse.
FBA Shipping?
OK ! with more than 15 years oversea market experience for customers’ Amazon order,FBA shipping will be handled without any problem.
Factory Visit?
OK ! We are 1 hours to Yiwu airport and 3 hours to Hangzhou Xiaoshan airport, customers can also reach us by high-speed railway easily.
Factory Audit ?
OK ! We have TUV factory audit report for your reference or we accept third party audit requested by customers which will be on customers’ own charge.
Order Inspection?
OK! We accept order inspection or third party inspection for customers’ orders which could prove our quality and make customers rest assured and also help us to improve more in the same time.
Payment by L/C?
OK ! Usually we accept payment by T/T, however, sight L/C or usance L/C at sight payment issued by first class bank will be acceptable.
Flexible Payment Terms ?
OK ! we accept 30% deposit and remaining 70% to be paid before shipment for bulk or container orders, however, terms could be flexible upon discussion.
Six Months Full Quality Warranty ?
OK ! though there is only 0.2% defective rate for our products, we offer six months full quality warranty and any defectives could be replaced or offer free spare parts to fix depending on the issues.
25 Hours Customer Service?
OK ! teams of our experienced salespeople will always be there ready to provide any further query or favor you may need, get in contact with us now and know more.
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